CVMA-ACMV

Marketing and Communications

For the free CE courses listed below, please visit CVMA’s Online Education Portal, log-in using your CVMA member credentials, click the “Search CE E-Learning” tab on the left-hand side, then enter the course title in the Key Search box.  

  • Creating Client Value through Communication: How to Implement a Client-Communication Work Flow
  • Client Communications That Enhance Patient Care and Compliance
  • Introduction to Using Social Media in Your Veterinary Practice
  • Don't Make these Mistakes on Social Media
  • Blending Old and New Marketing and Client Communications Strategies

Documents

DateDocument
06-07-201831 Questions to Help You Craft the Perfect Customer Satisfaction Survey (comm100.com)
11-29-2016Client-Animal Relationship-Based Communication
11-22-2016How Good Are Your Communication Skills? - Take the Quiz (Mind Tools)
10-11-2016Build a better veterinary client survey (DVM 360)
10-11-2016 Communications Blog Posts (Halogen Talent Space Blog)
10-11-2016Client Communication (DVM 360)
10-11-2016Free Email Marketing Company (Mail Chimp)
10-11-2016Ten Tips to Improve Your Staff's Communication Skills (Veterinary Practice News)
10-11-2016Your Marketing Journey – Part 2 (Beyond Indigo Pets)
10-11-2016Marketing Blog Posts (DVM 360)
10-11-2016Use Texting to Engage your Clients (Beyond Indigo Pets)
10-11-2016The 10 Big Mistakes People Make when Running Customer Surveys (Genroe Customer Experience Management Consultants)
10-11-2016Veterinary Marketing Blogs (Life Learn)
10-11-2016How Client Satisfaction Surveys Can Help Your Veterinary Business (Life Learn)
10-11-2016Video Lessons on How to Proactively Communicate with Clients (Partners for Healthy Pets)
10-11-2016Lessons and Instructional Videos to Help You with Internet Marketing and Social Media (Partners for Healthy Pets)
10-11-2016Ten Veterinary Website Must-Haves (Beyond Indigo Pets)
10-11-2016Delegate to Accelerate Success (Beyond Indigo Pets)
10-11-2016Your Marketing Journey – Part 1 (Beyond Indigo Pets)
10-11-2016How Online Reviews Affect Your Bottom Line (Beyond Indigo Pets)
10-11-2016Getting Started with Online Reviews (Beyond Indigo Pets)